Dairyland insurance claims
Whether you have an auto, motorcycle, or off-road vehicle claim, we’re available to help you.
If you’re a Dairyland® customer, log in to your account to submit your claim online. If not, click "Report as guest" or call us at 800-334-0090 and a claims representative will assist you.
Use the links below to check the status of a claim or payment. Current customers can log in to access more detailed claim information. To reimburse an active claim, you can make a payment.
The claims process
What can you expect when working with us following an accident? Let’s walk you through the claims process, step by step.
What to do if you're in an accident
Stop—don’t leave the accident scene.
Get yourself to a safe area. If your vehicle is drivable, move it out of traffic.
Get help for anyone who was injured.
Call the police.
Collect the following information:
Names, phone numbers, and insurance providers and policy number of other drivers involved.
Photos of your vehicle and the other vehicles involved.
From there, you’re ready to submit your claim.
Not a Dairyland customer? You can report your claim online or call 800-334-0090.
In an auto accident with a Dairyland customer? Report your claim as a guest.
Your vehicle is a total loss. What now?
If your vehicle experiences significant damage following an accident or other covered incident, it could be determined a total loss. But what does that mean—for you, for your insurance policy, and for your finances?
Auto insurance claims
Learn more about submitting and managing your car insurance claim, along with useful coverages you can add to your policy.
Motorcycle insurance claims
If you’re involved in a motorcycle accident or your bike is otherwise damaged, we’re here to help throughout the claims process.
Off-road vehicle insurance claims
Our knowledgeable, experienced claims team is ready to assist if your ATV, UTV, dirt bike, or snowmobile is involved in a claim.
Claims management tools
Claim status
Check the status of a previously submitted claim. You’ll need to have the claim number and date of the incident on hand.
Make payment on a claim
Quickly and easily make a reimbursement payment on an active claim. To make a subrogation payment, all you need is the claim number and your ZIP code.
Payment status
Check the status of payments related to a Dairyland claim. You'll need to have the claim number and your FEIN on hand.
Contact us
If you don’t see what you’re looking for or you’re having trouble accessing it, give us a call and one of our knowledgeable representatives will be happy to help.
The Dairyland claims team
We handle our claims internally. Why? Because no one else does it better. Our knowledgeable claims associates are trained to assist you and put your coverage to work.
Millions of drivers and riders have trusted us to protect them and breathe a little easier during stressful and uncertain times. You can rely on us too.
FAQs
How do I file a claim with Dairyland?
You can file a claim online or by phone. To get started, you’ll need your policy number, details about what happened, and your contact info. Once submitted, we’ll review the details and follow up with what to expect next—such as providing documents, scheduling an inspection, or reviewing repair options.
Is it worth filing a claim for small damage?
In many cases, yes—especially if repairs might cost more than your deductible. Even for minor damage, filing a claim can help you understand your coverage and decide on next steps. If you're unsure, reach out and we’ll help you review the situation.
Will filing a claim affect my insurance rate?
It can. Rate changes are typically based on factors such as the type of claim, your driving history, and state-specific regulations. If you have questions about how a claim might impact your policy, call Dairyland Customer Service at 800-334-0090 or talk to your insurance agent about how this could affect your specific situation.
How long does an insurance claim take to process?
It depends on the situation. Claims involving minor damage and clear details can sometimes be resolved in a few days. Others—like those requiring inspections, third-party reviews, or repairs—may take longer. The process is designed to be efficient, with updates provided throughout.
How can I check the status of my claim?
If you’ve already filed a claim, you can check its progress anytime online or by calling our support team. We’ll make sure you have access to the latest updates as your claim moves forward.
How long can an insurance claim stay open?
There’s no set time limit—how long a claim remains open depends on what’s needed to resolve it. Some claims may stay open longer due to repair timelines, documentation delays, or coordination with other parties. If you’re waiting on next steps, contact us anytime to check in.
Can I cancel a claim after I’ve filed it?
Yes—if you decide not to move forward with your claim, contact us as soon as possible. A representative can explain how the cancellation process works, based on where things stand with your claim.
Do past claims affect me if I switch insurance companies?
Yes—most insurance companies use claim history to help assess risk, including claims filed with a previous insurer. If you have questions about submitting a claim with Dairyland, contact us to learn more.